Spotify has restored its services following a global outage on April 16, 2025, that affected tens of thousands of users across various platforms.The Verge+3The Guardian+3Business Insider+3
What Happened
The disruption began around 6:20 a.m. EDT, with users reporting issues accessing the app, streaming music, and utilizing the search function. Downdetector recorded over 48,000 outage reports at the peak of the incident. Users encountered error messages such as "Something went wrong" and experienced unresponsive interfaces across the web player, desktop, and mobile apps. Reuters+4The Guardian+4AP News+4The Guardian+2Business Insider+2The Verge+2
Resolution
By 11:45 a.m. EDT, Spotify announced that the service was "back up and functioning normally." The company addressed the search functionality issues and rolled out updates to users. Spotify also clarified that the outage was not due to a security breach. The Guardian+2Business Insider+2AP News+2The GuardianAP News+2The Verge+2The Guardian+2
User Impact
During the outage, many users expressed frustration on social media, noting interruptions to activities like workouts and study sessions. While some could play downloaded music, streaming and search capabilities were largely unavailable. The Verge+2The Guardian+2AP News+2
For ongoing updates or assistance, users are encouraged to visit Spotify's official support channels, such as @SpotifyStatus and @SpotifyCares.
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